Records Management Failures Create Business Failures

Imagine, if you will, a company with a perfect business model. For the sake of being specific, let’s imagine a company that makes those little paper umbrellas that are served in tropically-themed drinks. In addition to making the best possible companion for a poolside cocktail, this company has found the best leadership, has the most …

Who Owns Document Management in Your Company?

I’m not the first person to say it won’t be the last but there’s too much jargon and too many buzzwords thrown around by vendors today. Regardless of the technology that you’re looking at, these are just complicated acronyms used to describe the different ways you can go about doing simple tasks. In the document …

Permanent Removal Charges : A Dirty Little Secret

Permanent Removal Charges are a little known facet of a Records Management Contract, and worse yet, they’re often hidden by an incumbent document storage vendor until you want to move your boxes out of storage. When it comes time to relocate or shred documents that have been entrusted to a document storage company, typically there is a nasty …