The massive fire last week in Brooklyn’s CitiStorage Document Storage warehouse was not the first time a document storage facility has been destroyed. To name a few, 1997 South Brunswick, NJ, USA, 2006 London, England, 2006 Ottawa, Canada, 2011 Aprilia, Italy, and 2014 Buenos Aires, Argentina.
With 1.1 Million Cubic Feet of records potentially destroyed at CitiStorage, including that of legal firms, financial intuitions, medical practices and hospitals (Mount Sinai Health System, New York-Presbyterian Hospital, North Shore-LIJ Health System and NYU Langone Medical Center), accounting firms, and both small and large businesses, the main question is and has been, why have these documents not been converted to electronic images?
Aside from the why haven’t records been converted, businesses also have to contemplate what would the cost be to recreate destroyed documents? What would be involved? And what if those records cannot be recreated? What would happen if original blueprints, medical records, legal cases, or financial documents are destroyed with no way of reproducing them? “It’s 2015, why isn’t this information electronic?” many people have asked.
Once records are digitized, companies will no longer have to pay for records management services related to document storage. After the documents are scanned, no more costs will be incurred. The electronic images can be on a hard drive, an internal network, or cloud based storage all allowing constant and instant access.
On Sunday, 2/1, many New Yorkers woke up to thousands of pages of private and protected information floating along the Williamsburg waterfront and spewing through the air. Not only are the records that hundreds of businesses and government agencies depend on destroyed, the private and protected information of their customers and employee’s was put on full display. Many of these have names, addresses, account numbers, social security numbers, which can be used to easily steal someone’s identity.
“About the possibility that confidential patient information might have been disclosed on a large scale as the wind scattered unburned records, Brian Conway, of the Greater New York Hospital Association, said, “There’s no reason to believe that’s a possibility.” Yet in one indication of the city’s concern, the disaster recovery contractors, in their neon yellow jackets, sealed off the entrance to the rocky jetty with yellow caution tape early Sunday and began to scoop documents out of the water with nets and shovels.” – NY Times.
The electronic images of scanned documents are more often of a higher quality than the original and much more secure. The entire CitiStorage warehouse could be scanned and stored on a few hard drives, which are much easier to protect, keep organized, and secured than thousands of boxes.