Shoreline Records Management is pleased to offer web-based support
services to help you get the best results from our solutions.
By
utilizing GoToMeeting’s online conferencing tool, we are able to
deliver support directly from our offices, in addition to our traditional
in-person support services. GoToMeeting lets clients view a support desktop
and share their desktop, live and in real-time, to allow for quick
troubleshooting of any issues that you may have. |
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Before Utilizing our GoToMeeting support services, please ensure that
your PC meets the necessary requirements listed below:
- Internet Explorer® 6.0 or newer, Mozilla® Firefox® 2.0 or newer (JavaScript™ and Java™ enabled)
- Windows® 2000, XP, 2003 Server or Vista
- Cable modem, DSL, or better Internet connection
- Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows® Vista)
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Note
to New GoToMeeting Users:
Please allow about a couple of minutes prior to the start of your session for the related
GoToMeeting browser extensions to download.
If you experience any difficulties with the WebEx session, please
contact the GoToMeeting support team at https://www1.gotomeeting.com/pre/corp/contact.tmpl
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